1.How to clean aquarium landscaping accessories?
Before putting the fish tank decoration into the fish tank, please wash it with water to remove dust and paint smell.
The resin decoration does not need to be cleaned frequently, and it can be cleaned with running water when changing the sink.
2.How to cancel the order?
After the order payment is successful, the user can check the order status in the account order details.
You can cancel your order within 30 minutes of placing your order.
After 30 minutes, our orders will enter the packing process, once packed it is impossible to cancel the order, please understand our work, thank you.
3.How long is the delivery date?
Our delivery date is 4-10 business days, of which orders will be processed within 1-3 business days and shipping time is 3-7 business days.
4.How to apply for a return?
Please contact our customer service staff Alvaro Villagomez by email [email protected] to apply for a return, thank you.
5.How to obtain a refund?
After we receive your returned aquarium landscaping accessories, the refund amount will be credited back to your payment account within 1-2 business days. Please be patient, thank you.